Hot House Inc.

Last Updated: April 23, 2026

NOT APPLICABLE TO STEPS POP-UP

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SECTION 1 – GENERAL CONDITIONS

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the services, facilities, online platforms, classes, products, and other offerings (collectively, the “Services”) provided by Hot House Studio (“Studio,” “we,” “us,” or “our”).
1.2 By accessing, booking, purchasing, or participating in any Offering, you agree to be legally bound by these Terms.
1.3 We reserve the absolute right to refuse service, suspend accounts, cancel bookings, or deny access to any person at our sole discretion, at any time, without prior notice.
1.4 A breach of these Terms may result in immediate termination of access without a refund.
1.5 Headings are for convenience only and shall not affect interpretation.

 

SECTION 2 – ELIGIBILITY

2.1 Participants must be at least eighteen (18) years old and meet any applicable physical requirements set by the Studio.
2.2 Individuals under eighteen (18) years old must obtain written parental or legal guardian consent.
2.3 Payment made by a parent or guardian shall constitute presumed consent.
2.4 We reserve the right to request proof of age or consent at any time.

 

SECTION 3 – ACCOUNTS AND SECURITY

3.1 You may be required to create an account and provide accurate personal information.
3.2 You are solely responsible for maintaining confidentiality of login credentials.
3.3 Accounts are personal, non-transferable, and may not be sold, assigned, or shared.
3.4 We shall not be liable for unauthorized access resulting from your failure to safeguard account details.

 

SECTION 4 – CLASS CREDITS AND BOOKINGS

4.1 Class credits or memberships must be purchased prior to booking.
4.2 Credits are non-refundable, non-transferable, and subject to expiration unless otherwise stated in writing.
4.3 Bookings are first-come, first-served and subject to availability.
4.4 Late arrivals may be denied entry without a refund.
4.5 We do not guarantee uninterrupted, secure, or error-free services.

4.6 Cancellations should be made within 12 hours prior to the class start time.

4.7 Cancellations made less than 12 hours before the class will be considered late cancellations and will result in either the forfeiture of the class credit or an applicable late cancellation fee.

4.8 No-shows will be treated as late cancellations and will result in forfeiture of the class credit or an applicable fee.

4.9 Class credits and packages commence on the date of purchase. Requests to adjust or move the start date may be made in writing and are subject to Studio approval.
 

SECTION 5 – PAYMENTS AND BILLING

5.1 Payment is due at the time of purchase.
5.2 By providing payment information, you authorize the Studio to charge the designated payment method.
5.3 Prices may change at any time without notice. For subscriptions, price changes will be communicated via email at least 30 days prior to the next billing cycle.
5.4 You agree to provide current, complete, and accurate billing information.

 

SECTION 6 – MEMBERSHIPS

6.1 Memberships have a lock-in period of 3 months and will be automatically renewed on a monthly basis unless you notify us otherwise prior to the renewal date. 

6.2 By purchasing a membership or subscription through our website, you agree to enroll in an automatically renewing subscription.

6.3 Your membership will automatically renew at the end of each billing cycle unless cancelled prior to the renewal date. By subscribing, you authorize us to charge your selected payment method on a recurring basis without requiring additional approval for each charge.

6.4 The applicable membership fee, billing frequency, and inclusions will be clearly displayed at the time of purchase.

6.5 Membership fees must be paid in full and kept current to maintain access to membership benefits and booking privileges. Accounts with overdue payments will be frozen until all outstanding fees are settled. 

6.6 Fees and payment terms will be clearly outlined at the time of application 

6.7 We reserve the right to change membership fees and benefits, providing reasonable notice to members of at least 10 days

 

SECTION 7 – CANCELLATIONS, REFUNDS and FREEZING

7.1 For class packs or one-time payments, credits are non-cancellable, non-transferrable and non-refundable.

7.2 For memberships or subscriptions, users may cancel their membership at any time through their account settings or by contacting customer support.

Cancellations take effect at the end of the current billing cycle. Access to membership benefits remains available until the end of the paid period.

No further charges will be applied once the cancellation has been successfully processed.

Once a membership payment has been successfully processed, it cannot be refunded, in whole or in part, unless required by applicable law.

7.3 Freezing of packages is allowed only for the following:

 

1. Non-residents – Packages with a duration of 60 days or longer. Packages may be frozen once for up to 10 days. 

2. Residents – Memberships may be frozen once for up to 15 days. No questions asked.

 

Requests to freeze a package must be submitted in writing at least three (3) days prior to the desired freeze start date. During the freeze period, access to membership benefits will be temporarily suspended and will automatically resume upon completion of the freeze. 

 

Freeze requests must be submitted in advance and are subject to studio approval. Freeze requests cannot be applied retroactively or extended beyond the allowed freeze duration. The membership end date will be extended by the length of the approved freeze period, effectively pausing the membership duration during the freeze.

 

SECTION 8 – HEALTH AND SAFETY DISCLAIMER

8.1 Heated fitness classes involve inherent risks including but not limited to dehydration, dizziness, cardiac events, musculoskeletal injury, paralysis, and death.
8.2 You represent that you are physically and mentally fit to participate and have not been advised against strenuous activity by a licensed medical professional.
8.3 Participation is voluntary and undertaken at your sole risk.
8.4 The Studio does not provide medical advice or treatment.

 

SECTION 9 – WAIVER AND RELEASE OF LIABILITY

9.1 You voluntarily assume full responsibility for any injury, illness, damage, or loss arising from participation in the Services.
9.2 You release, waive, and hold harmless the Studio, its owners, directors, officers, employees, contractors, and affiliates from any claims, demands, liabilities, damages, or expenses arising out of participation, including claims based on negligence, to the fullest extent permitted by Philippine law.
9.3 In no event shall the Studio’s liability exceed the amount paid for the specific service in question.

 

SECTION 10 – PRODUCTS AND MERCHANDISE

10.1 Products are sold on an “as-is” basis unless covered by manufacturer warranty.
10.2 We make no warranties, express or implied, including merchantability or fitness for a particular purpose.
10.3 We are not liable for manufacturer defects beyond applicable warranty terms.

 

SECTION 11 – USER CONDUCT

11.1 You agree not to engage in harassment, discrimination, unsafe conduct, substance use, or disruptive behavior.
11.2 The Studio may expel or suspend any person violating these standards without a refund.

 

SECTION 12 – VALUABLES
12. 1. We are not responsible for loss or damage to personal belongings, including items left in lockers, restrooms, or common areas.
12. 2 No portion of fees paid is for safeguarding valuables.

 

SECTION 13 – INTELLECTUAL PROPERTY

13.1 All branding, logos, content, class formats, and materials are proprietary to the Studio.
13.2 Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

 

SECTION 14 – USER CONTENT & MEDIA

By tagging us, posting content created in our studio, or submitting materials:

14.1 You grant us a perpetual, royalty-free, worldwide license to use, reproduce, and display such content for marketing.

14.2 You warrant that your content does not infringe third-party rights.

We are not obligated to compensate you for submitted content. 

 

SECTION 15 – DATA PRIVACY

15.1 Personal data is processed in accordance with the Data Privacy Act of 2012 (RA 10173).
15.2 By using our Services, you consent to the collection and processing of your personal data as described in our Privacy Policy.

 

SECTION 16 – INDEMNIFICATION

16.1 You agree to indemnify and hold harmless the Studio from any claims, losses, liabilities, or expenses arising from your breach of these Terms or violation of any law.

 

SECTION 17 – THIRD-PARTY SERVICES

17.1 We may use third-party providers (payment gateways, booking platforms, couriers, streaming services).

17.2 You agree to comply with their applicable terms.

17.3 We are not responsible for third-party website content or services.

 

SECTION 18 – FORCE MAJEURE

18.1 The Studio shall not be liable for failure to perform obligations due to events beyond its reasonable control, including acts of God, government restrictions, pandemics, power outages, or civil disturbances.

 

SECTION 19 – GOVERNING LAW

19.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

 

SECTION 20 – ENTIRE AGREEMENT AND AMENDMENTS

20.1 These Terms constitute the entire agreement between you and the Studio.
20.2 We reserve the right to amend these Terms at any time without prior notice.
20.3 Continued use of the Services constitutes acceptance of revised Terms