Privacy Policy
Privacy Notice
1. Introduction
At Hot House Inc., (“we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy.
This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our website, book classes, or purchase services.
This notice is aligned with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Philippine Data Privacy Act of 2012.
2. Information We Collect
We may collect the following personal data:
- Identity & Contact Information: Name, email address, phone number
- Account & Booking Information: Login details, class bookings, attendance history
- Payment Information: Billing details and transaction records (processed securely via third-party providers; we do not store full card details)
- Technical & Usage Data: IP address, browser type, device information, and browsing activity
- Health Information (Optional): Information you voluntarily provide (e.g., injuries, physical limitations relevant to participation in classes)
3. How We Use Your Information
We use your personal data to:
- Process bookings, memberships, and payments
- Provide and manage our services
- Communicate with you bookings, updates, or inquiries
- Send marketing communications (only with your consent)
- Ensure safety and suitability of classes
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
Under Philippine Law:
We process personal data based on:
- Your consent
- Fulfillment of contractual obligations
- Compliance with legal obligations
- Legitimate business interests, where permitted
5. Payments
All payments are processed through secure third-party payment providers. These providers handle your payment data in accordance with their own privacy policies.
We do not store or have access to your full payment card details.
6. Sharing of Personal Data
We may share your data with:
- Payment processors and booking platforms
- IT, website, and hosting providers
- Professional advisors (legal, accounting)
- Government authorities, when required by law
All third parties are required to protect your personal data in accordance with applicable laws.
7. Data Retention
We retain personal data only for as long as necessary:
- To provide our services
- To comply with legal, tax, and regulatory requirements
- To resolve disputes and enforce agreements
8. Your Rights
Under the Philippine Data Privacy Act, you have the right to:
- Be informed
- Access your personal data
- Object to processing
- Erase or block data
- Damages (where applicable)
- Data portability
- Lodge a complaint with the National Privacy Commission
9. Data Security
We implement appropriate organizational, physical, and technical safeguards to protect your personal data against unauthorized access, disclosure, or misuse.
10. International Data Transfers
Your personal data may be transferred and processed outside the Philippines.
We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Updates to This Privacy Notice
We may update this Privacy Notice from time to time. Changes will be posted on this page with an updated effective date.